Takashi Murakami Kaikai & Kiki Jigsaw Puzzle

Terms & Conditions

All pre-ordered items will be submitted to the supplierafter deposit payment is completed (full payment for overseas order isrequired). However, due to the high demand for this product and short shipmentby the manufacturer, a refund will be arranged if we cannot fullfill yourorder.  Orders shall be provided on a first come first serve basis.

The actual release date of the pre-orderedgoods depends on the final decision of the supplier/manufacturer. Pleaseunderstand that these factors are not within the control of thecompany.  Shipments may also be further delayed due to COVIDlockdown, please bear with us on any order delay during such criticalperiod. 

If the pre-ordered product is still notshipped by the manufacturer within 9 months after the stated release date,please contact us to discuss your options.

The product could be sold out at anytime and we will contact youfor further arrangements.

Product packaging and carton boxes are usedsolely for the purpose of packaging and delivery and is not a part of theproduct, and thus will not be considered damaged in case the packaging is notin its perfect condition.   We strive to offer you the bestservice and quality products, nevertheless, the handling of product shipment isbeyond our control, and no refund related to imperfection of packaging ordelivery boxes will be entertained. We appreciate your understanding.

All items purchased, including pre-orderitems, are final sale, no exchange, refund and return unlessproduct is considered by the Company and/or its manufacturer as broken ordamaged.  Thank you.